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Job Details

Automotive Technician Lead

Company name
AutoTrader.com, Inc.

Location
Oklahoma City, OK, United States

Employment Type
Full-Time

Industry
Automotive, Bluecollar, Quality, Customer Service

Posted on
Feb 05,2019

Valid Through
May 21,2019

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Profile

Automotive Technician Lead','191949','','Cox Enterprises','!*!This

position is a producing, Master-level technician who provides direction,

leadership and technical expertise to all other shop personnel with a focus on exceptional

customer satisfaction in a cost-effective manner.  This position is primarily responsible for

directing work activities of other employees to meet production and quality

goals established by management and is responsible for leading all shop

activities in the absence of the Manager or Supervisor.

 

Job Responsibilities:

Perform Preventive Maintenance:

change oil, oil filter, fuel filter, transmission flush, and inspection of

vehicle for mechanical deficiencies. Perform light and major repairs. Perform

advanced vehicle diagnostics. Will have direct interaction with customers and

display exceptional interpersonal skills while driving service center’s

performance with the highest integrity and trust.  Based upon certification levels,

perform various repairs and maintenance which may include: OBD II systems,

brake components, tires, tune-ups, suspension components, aerial lifts,

electrical systems, State Safety Inspections, interior/exterior components, engine

and drive line components, etc.May maintain/repair equipment.

(cable trailers, laptop docking stations, etc.)Keep shop area clean and tidy.

Perform work in accordance to safety standards. 

Dispose of all fluids in a safe manner and in accordance with all

regulations.Create and maintains vehicle

history and maintenance records. May up-fit new vehicles with necessary

equipment.Performs more complex repairs,

advanced diagnostics, design, and fabrication.Assures prompt repairs by

interfacing and coordinating with vendors for parts and repairs. May perform

roadside assistance as needed.Provides custom equipment when

needed by engaging in equipment design and moderate fabrication tasks including

welding.Assures availability of specialized

trucks by troubleshooting and repairing complex hydraulic systems, generators

and electrical systems, hybrids, and on-board computer systems.Responsible for the efficient

diagnosis, repair, and replacement of general automotive parts and accessories.

A Lead Technician will conduct a wide variety of diagnoses and repairs;

including but not limited to brakes, drivability, emissions,

steering/suspension, electrical, state safety and emissions testing,

maintenance services, HVAC, major engine and hydraulics Has medium/heavy truck experience,

booms/hydraulics, electrical, any complex repairs, design and fabrication.Skilled on diesel and transmission

repairs.Will possess advanced knowledge and

advanced troubleshooting skills to resolve complex repairs.Master level Technicians must be

skilled and able to work on multiple applications, from Light-Duty to Class

A-Heavy Trucks, Mechanical Equipment, Machinery, Passenger Vehicles, and more.Shop responsibilities may include

scheduling repairs and maintenance, maintaining parts and supply inventories

and assisting Area Manager in maintaining relationships with local vendors,

dealers and sublet repair facilities for compliance with our processes and

policies.   Will maintain all shop tools to

ensure they are current in service, repair and relative.  Will be able to identify the shop tool needs

and communicate with leadership.Is responsible for supervising shop

productivity, providing work direction, and identifying priorities to a small

staff of Technicians. May assist Area Manager in other duties including but not

limited to: training compliance for shop personnel, monitoring and obtaining HR

compliance with PTO, PVO holidays, time cards.Will ensure all SOP’s are

implemented at the shop to ensure compliance with Company standards.Must be a self-starter, open minded

and have the ability to deal with change and lead a team to overcome obstacles

in a constructive and positive manner.   All other duties as assigned

related to normal business of a mechanical repair facility.  Contribute to maintaining shop

morale through appropriate distribution of work and by providing technical

expertise and effective guidance and coaching to other shop employees.  Act as primary assistant to manager or

supervisor in assigning and directing the work of shop employees.Perform quality control checks on

all work; notify immediate supervisor of exceptional or unsatisfactory work,

employee-related problems or other factors hindering work accomplishment.Orient, train and instruct new and

current employees regarding job functions/tasks expected of them, when needed.Assist with inventory management

and ensure that all shop equipment, supplies and tools are in good, clean

working order at all times.Report theft, damage, or any/all

safety concerns to management.  Visibly demonstrate safety

commitment by following all safety and health procedures and modeling the

behaviors related to such.  Work in

cooperation with safety leadership in support of all safety activities aligned with

Safety Excellence. Lead responsibility for safety, compliance with OSHA, EPA

and all local codes in conjunction with shop manager.  Work with manager to review work

volumes, plan, and continuously monitor staffing levels to ensure efficiency,

quality work product, and effective customer service; review departmental

performance against key performance indicators and metrics to develop and

execute strategies for improvement. Effectively leads the team at the

location by setting an example in behavior, championing Cox/Manheim values and

ensuring that all employees are treated with respect. Enforce all company policies and

procedures related to employee and customer conduct. Perform other duties as assigned by

management.

','','','!*!Qualifications:High

School Diploma or equivalent preferred. Minimum of 7 years of automotive service and repair experience;

minimum of 1 year of customer service experience with prior supervisory experience

preferred.Must currently possess or be able to attain Master Level ASE

certification within 18 months of employment.Must continue training to maintain current A.S.E. status and to

meet with technology and fleet changes as they occur.Valid driver’s license and safe driving record required.Ability to drive vehicles with standard and automatic

transmission.Ability to work safely in a fast paced environment.Ability to enter and exit vehicles frequently.Regularly required to stand, walk, reach, talk and hear.

Frequently required to stoop, kneel, crouch, bend, squat and climb.Vision abilities required include close, distance and color

vision, depth perception and ability to adjust focus.Must be detail oriented.Ability to lift and carry up to 75 pounds (tools, equipment).Transmission experience preferred.Diesel experience preferred.Master level techs must be versed to work on multiple application

from Light-Duty to Class A-Heavy Trucks, Mechanical Equipment, Machinery,

Passenger Vehicles, and more.Requires extensive training and certification accompanied with a

preferred 5-10 years of hands-on diesel repair experience.Must have a working knowledge of DOT and CDL requirements for

medium and heavy truck applications.Must be able to obtain Class A or B Operator’s License if

required.Good organizational and interpersonal skills.Exhibit strong leadership, communication, and customer service

skills.

','','Cox Enterprises','US-OK-Oklahoma City-2236 NW 10th St','','Regular','Individual Contributor','Day Job','','Yes, 5 % of the Time','Full-time','Ongoing','Automotive Technician Lead

Company info

AutoTrader.com, Inc.
Website : http://www.autotrader.com

Company Profile
Our Mission at AutoTrader.com is to be your ultimate online solution for buying and selling used cars and trucks. Our site is designed to give you more control of the buying process and make finding a used vehicle that meets your personal needs easier than ever before.

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