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Assistant Service Manager - Metairie LA

Metairie, LA, United States

Posted on
Jan 06, 2021

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Job Information
The Goodyear Tire & Rubber Company
Assistant Service Manager - Metairie, LA
Safety is our priority! COVID-19 protocols are in place, including mandatory face coverings, social distancing, disinfection standards, and others to protect our associates and our guests.
Goodyear owns and operates more than 580 tire and auto service centers nationwide.  We offer a fun, fast paced work environment, with competitive base pay.  Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement, sick pay and paid vacations.  At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.  We offer fast track career advancement opportunities for hard working, team players who can deliver results.  If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!    
General Description:  
As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service.  You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today! 
Responsibilities will include, but will not be limited to: 
Drive and reach sales goals through guest interactions including tire and service sales 
Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests 
Effectively manage the service department as needed  
Contribute to training and development of service department associates 
Articulate all warranties, promotions, and advertisements 
Utilize tools provided to make recommendations to guests based on manufacturing guidelines 
Maintain a clean and safe work and guest area 
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.  
Basic Qualifications: 
Minimum 1 year of previous Automotive Service department experience 
Valid driver's license  
High School Diploma or GED 
Must be at least 18 years of age 
No relocation is being offered for this position 
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future 
Preferred Qualifications: 
Previous management experience 
Previous automotive service sales experience 
Position Criteria: 
Strong work ethic; independently motivated to produce results with limited influence from others   
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork 
Ability to review, analyze, and interpret information, identify problems, and make decisions 
Ability to read, understand, and follow procedures and guidelines 
Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include weekends and some holidays 
Ability to follow established safety policies and procedures
GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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